Question 1

What is included when I rent a motorhome?

Accepted Answer

Every RV is handed over cleaned, serviced and ready to travel — fresh water in the tank, gas connected, batteries charged and bedding on board. Kitchen equipment, outdoor chairs and a table are typically included too, though the exact inventory changes from one vehicle to the next. We go through the full list with you at handover and note it on the agreement, so ask us what a specific unit comes with before you book.

Question 2

What is the minimum rental period?

Accepted Answer

We rent from a single weekend up to several months, and long-term bookings include routine servicing. The practical minimum depends on the vehicle and the season — peak winter weekends book out early and some larger units are only offered on longer terms. Call or WhatsApp us on +971 54 790 2020 with your dates and we will tell you what is realistic.

Question 3

Can I take a motorhome onto the dunes?

Accepted Answer

No — a motorhome is not a dune-bashing vehicle. It is long, heavy and low at the rear, and soft sand will strand it in minutes. Graded desert tracks, established camping areas and the approaches to spots like Al Qudra, Al Badayer and Liwa are fine, and that is where our customers camp. Tell us the route you have in mind before you travel and we will tell you honestly whether the vehicle can do it.

Question 4

How many people can sleep in one motorhome?

Accepted Answer

Our fleet spans layouts that sleep roughly four to eight people, including units with child-safe seating for family trips. Sleeping capacity and belted travel seats are not the same number — a unit may sleep six but only carry four legally while moving. Tell us your group size and we will match you to a layout that works for both.

Question 5

Do you rent to companies for events or film shoots?

Accepted Answer

Yes. We support team retreats, film and photography shoots, and event production with proper invoicing and on-site assistance where it is needed. Production bookings often need power, generator runtime and specific parking arrangements, so send us the brief and location early. Requirements and rates are quoted per project — contact us on +971 54 790 2020.

Question 6

What driving licence do I need for a motorhome in the UAE?

Accepted Answer

It depends on the vehicle's gross weight, not on it being a motorhome. As a general principle, a standard light vehicle licence covers vehicles up to 3,500 kg gross vehicle weight, and a unit above that threshold may require a different licence category. Because these rules are set by the RTA and the licensing authorities in each emirate and do change, you must confirm your own case with them rather than rely on a website. Tell us which unit you are interested in and we will give you its exact gross weight so you can check.

Question 7

I am visiting the UAE — can I drive on my home licence?

Accepted Answer

Sometimes. Whether a visitor may drive on a national licence or needs an international driving permit depends on your nationality, your licence's country of issue and your visa status, and the eligible-country list is updated from time to time. Residents generally need a UAE licence. Send us a photo of your licence and your visa details before you book and we will check it against the vehicle and our insurer — but the licensing authority's answer is the one that counts.

Question 8

Do I need a special licence to tow a caravan or trailer?

Accepted Answer

Towing is treated separately from driving a motorhome, and the requirement generally turns on the weight of the trailer and of the towing vehicle combined. Beyond the licence, the tow vehicle needs an approved hitch and correctly rated brakes and electrics, which is work we do in our workshop. Confirm the licence requirement with the RTA or your emirate's authority for your exact combination, and talk to us about the towing setup itself.

Question 9

Is there a minimum age or driving experience to rent?

Accepted Answer

Yes, and it is set by the vehicle and our insurer rather than being one figure across the fleet — larger units generally call for more experience. Your licence must be valid and held for a minimum period that we will confirm for the specific booking. Send us your licence details on +971 54 790 2020 and we will tell you what you qualify for before you pay anything.

Question 10

Is the rental vehicle insured?

Accepted Answer

Yes — every vehicle we rent is registered and insured as UAE law requires. What that policy actually covers, what excess applies and what sits outside it varies by vehicle and by policy, so we will not quote you a figure here. We show you the real policy terms before you sign the agreement, and you should read the exclusions rather than assume. Ask us anything about them on +971 54 790 2020.

Question 11

What should I do if I have an accident?

Accepted Answer

Make sure everyone is safe first, then call the police — in the UAE a police report is required before an insurer will process almost any claim, and you should not move the vehicle unless the police or the situation demands it. Call us straight away on +971 54 790 2020 so we can guide you and arrange recovery if needed. Do not agree a private settlement at the roadside: without the report, cover can be refused.

Question 12

Can someone else share the driving?

Accepted Answer

Yes, provided every driver is named on the rental agreement and approved in advance — the same licence checks apply to them as to you. This matters more than it sounds: if an unnamed person is at the wheel during an incident, cover can be refused and the liability lands on you. Adding a driver takes a few minutes, so send us their licence before you travel.

Question 13

Do you take a security deposit?

Accepted Answer

Yes, a refundable security deposit is required on every rental. The amount is not fixed across the fleet — it reflects the value of the vehicle, the length of the booking and the insurance terms that apply to it, so any number quoted on a website would be wrong for most customers. Ask us for a quote on your dates and vehicle on +971 54 790 2020 and you will have the figure in writing before you commit.

Question 14

When do I get the deposit back?

Accepted Answer

After the return inspection, once we have checked the vehicle against the condition report and photos taken at handover. How quickly the money reaches you depends on how it was taken — a card hold releases on the bank's own timeline, a transfer takes as long as your bank takes. Traffic fines can take time to appear against the plate, so a portion may be held briefly until that window closes; we tell you exactly how long at handover.

Question 15

What can be deducted from the deposit?

Accepted Answer

New damage that was not on the handover report, missing equipment, traffic fines and Salik incurred during your rental, waste tanks returned unemptied, cleaning beyond normal use, and late return. Nothing gets deducted for wear you did not cause, which is exactly why we photograph and document the vehicle with you before you drive away. Keep that report — it is your protection as much as ours.

Question 16

Do you deliver across the UAE?

Accepted Answer

Yes, we deliver and collect across all seven emirates. The fee depends on the distance, the vehicle and the timing, so it is quoted per booking rather than fixed — a Sharjah handover and a Fujairah delivery are not the same job. Share your location and dates on +971 54 790 2020 and we will price it before you book.

Question 17

Can you deliver the RV straight to a campsite?

Accepted Answer

To any spot our driver can reach safely on a graded road — most established camping areas near Al Qudra, Al Badayer, Liwa and the east coast qualify. Deep soft sand does not, for the same reason we ask you not to drive there yourself. Send us a location pin and we will look at the access honestly and tell you the nearest point we can reach.

Question 18

How long does the handover take?

Accepted Answer

Plan for an unhurried walkthrough rather than a signature and a wave. We take you through the gas, water, electrics, awning and waste system, show you how to level and hook up, and document the vehicle's condition with you. If it is your first motorhome, tell us — we will slow down and go through the systems until you are genuinely comfortable driving away.

Question 19

Do you service RVs that you did not sell?

Accepted Answer

Yes — our workshop is open to any make, whether the vehicle came from us, another dealer or your own import. We cover both halves of a motorhome: the drivetrain (engine, brakes, suspension, chassis) and the living space (solar, batteries, air conditioning, water, gas and generator). Every job ends with a written report so you know what was done and what we found.

Question 20

How often should I service my motorhome?

Accepted Answer

Follow the chassis manufacturer's schedule for the mechanical side — that interval is set by them, not by us. The habitation systems are the part owners forget: UAE heat is brutal on rooftop air conditioning, batteries and seals, so a check before summer and another before the camping season starts will catch most failures while they are still cheap. Vehicles that sit unused for months need attention too, since tanks, tyres and batteries all suffer from standing still.

Question 21

Can you handle the annual registration inspection?

Accepted Answer

We carry out a full pre-registration check against the requirements and repair whatever would fail, so the vehicle passes the first time instead of coming back. The official test and the registration itself are issued by the authority, not by us — we prepare the vehicle and support the paperwork. Requirements can differ between emirates, so tell us where the vehicle is registered when you book it in.

Question 22

My RV has broken down away from the city — can you help?

Accepted Answer

Call us on +971 54 790 2020 and describe where you are and what happened. Some faults we can talk you through on the phone — a tripped breaker or an isolator switch strands more people than real failures do. If recovery is needed, what is possible depends on your location and how accessible it is by road, so a location pin is the fastest thing you can send us.

Question 23

Can I see an inspection report before I buy?

Accepted Answer

Yes. Every motorhome we sell — new, used or imported — comes with a written inspection report, a clear ownership history and full UAE registration support. We will tell you what is wrong with a unit before you ask, because a fault you discover after handover costs us far more than the sale is worth. You are also welcome to bring your own independent inspector.

Question 24

Do you offer financing?

Accepted Answer

We arrange bank finance introductions and instalment plans, but the decision is the bank's, not ours. Approval, rate and term depend on your own profile and on the vehicle — its age in particular, since banks treat older and imported units differently. Talk to us on +971 54 790 2020 about the unit you want and we will tell you which route is realistic before you apply.

Question 25

Can you import a specific motorhome for me?

Accepted Answer

Yes — that is one of our core service lines. We arrange an independent pre-purchase inspection at the source before any money moves, then freight, customs clearance and UAE registration, with one point of contact throughout. Landed cost varies enormously with the vehicle, the country and current shipping and duty rates, so we do not publish a figure: you agree the full landed cost with us in writing before we ship anything.

Question 26

What warranty comes with the motorhome?

Accepted Answer

New units are sold with the manufacturer's warranty intact. On used and imported motorhomes it depends entirely on the vehicle — how old it is, what remains of any original warranty, and whether the manufacturer honours it in this region, which not all do. We set out exactly what is and is not covered for the specific unit in writing before you buy, and our workshop supports the vehicle either way.

FAQ

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